What to do when your customers have vanished?

What to do when your customers have vanished?

Roger Hurni Blog What to do when your customers have vanished? The world has changed. It is now more critical than ever to model the behaviors of your customers. As a Behavior Designer, I’m often asked how I would apply behavior modeling in a variety of situations...
How privacy and personalization can work together.

How privacy and personalization can work together.

Roger Hurni Blog How privacy and personalization can work together. Due to COVID-19 and the issues surrounding contact tracing, I’ve received numerous questions regarding privacy as it pertains to location-based services. When it comes to privacy and personalization,...